Level 3

CMI Level 3 Principles of Management & Leadership (RQF)

This 6-day classroom based programme is aimed at anyone who supervises or manages a team to achieve clearly defined goals and objectives. You may be already in such a role or wish to prepare for this responsibility. The course content also provides the underpinning knowledge for the optional CMI Level 3 Principles of Management qualifications.

Course Overview

This is one of CMBD's most popular programmes and is run on a regular open-course basis at Hexgreave Hall (see further down the page for dates of the next programme) as well as being frequently provided on an in-house/bespoke basis for clients with a suitable cohort.

The 6-day programme (each day usually two or three weeks apart) is perfect for giving practicing or aspiring managers, team leaders, project managers and supervisors a solid foundation in the fundamental principles of getting the best out of themselves and others.

Candidates have the option of completing a CMI Level 3 qualification alongside the classroom courses. This is highly recommended on this Level 3 programme as it provides an opportunity to consider how to apply the skills and knowledge gained on the course to the real workplace. The best option is to start with the CMI Level 3 Award in our opinion. This requires a single assignment (we suggest Unit 302 'Managing a Team to Achieve Results') and the candidate is supported to complete the work required both on the course and with a personal tutor. Completion of the Award qualification allows the candidate to go on to the Certificate or Diploma later if they wish.

In summary, the benefits for individuals taking part in the programme include;

  • Thoroughly understanding their leadership and management role
  • Understanding how to get the best out of their team
  • Learning techniques for planning and decision making
  • Knowing how to put skills learned on the programme into practice
  • Gaining a nationally recognised qualification (optional)
  • The opportunity for peer based learning and discussion

The benefits to the organisation include;

  • A programme focused on workplace activity and improvement
  • People with the skill and knowledge to manage their own professional development
  • People with the self-awareness to lead and deliver results
  • Removal of leadership and management skill barriers to achieving objectives
  • People with the knowledge required to make a real difference

The video below gives a more comprehensive introduction to the programme and the optional Level 3 CMI qualifications. More detail on the qualification is provided in the syllabus in the Downloads section below.

Next Course
DatesSept 2024
Duration 6 Days
LocationHexgreave Hall, North Nottinghamshire

What You Will Learn

Each of the six workshops is self-contained and focuses on a particular management and leadership topic. This provides the underpinning knowledge required for the optional qualification as well as allowing the delegates to discuss and explore the various issues that are relevant to them. Indicative module content is outlined below for each of the six days of the programme.

  • Understanding yourself - learning styles and communication preferences (Kolb & VAK)
  • The concept of leadership styles and techniques
  • Leadership v Management models (Hersey & Blanchard, McGregor, Tannenbaum & Schmidt et al)
  • Leadership in Action theory (John Adair)
  • Providing clear focus and direction to your team
  • Developing people through delegation
  • Effective delegation techniques
  • What is a team and different types of team?
  • The characteristics of high performing teams
  • The stages of team development (Tuckman, Honey et al)
  • Identifying individual strengths and managing weaknesses
  • Team Role theory (Belbin et al)
  • Team working in practice
  • Managing individuals within the team
  • Motivation - through vision, mission and values?
  • What motivates people?
  • Motivation theories and concepts (Maslow, McGregor& Hertzburg et al)
  • People are complicated
  • Identifying team, individual and personal development areas and how to address them
  • Negotiation principles and process
  • Understanding the jargon
  • How to plan to succeed in negotiations
  • What are the principles of good communication (Shannon & Weaver, Schramm et al)
  • Choosing the right channels of communication for your organisation
  • Team v individual communication issues
  • Barriers to effective communication and how to overcome them
  • Transactional Analysis (Berne)
  • Presentation skills and techniques
  • Preparation and delivery
  • Handling an audience an dealing with questions
  • Introduction to Time Management
  • Are you Reactive or Pro-active?
  • The Priority Grid
  • What are your 'Time-Stealers' and how to deal with them?
  • Techniques for planning and prioritising
  • The concept of urgency v importance
  • The planning process
  • Assessing and dealing with risk in projects
  • Managing team and individual performance
  • Discipline and grievance process versus counselling
  • Conducting a performance counselling session
  • The role of the appraisal and skill assessment
  • Coaching techniques and how to use them (GROW Model)

Who Should Attend

This 6-day classroom based programme is aimed at anyone who supervises or manages a team to achieve clearly defined goals and objectives. You may be already in such a role or wish to prepare for this responsibility. The course content also provides the underpinning knowledge for the optional CMI Level 3 Principles of Management qualifications.

There are no specific entry level requirements for either the classroom based programme or the optional Level 3 CMI qualifications. We regularly have graduate management trainees from large businesses, individuals with some experience of supervising and managing but who have no previous formal training, people on the shop floor or people who have been identified as having the potential to move up.

Further information

The programme is provided for between six to twelve delegates and runs regularly on an open course basis at our Hexgreave Hall training suite. Open courses are excellent at providing additional peer group learning to the delegates. Coming into contact with people from different sectors, different types of organisation or business and with different levels of experience is a great way to enhance your learning.

As already mentioned, the programme days are two to three weeks apart (we skirt round bank holidays). This allows time for reflection and application and the time out of the workplace much easier to cope with operationally. In-house courses are flexible and can be delivered in your time-scale.

Open course days run from 09.30 to 16.00 each day and lunch is provided. Dress code is comfortable and casual and the setting of our training centre at Hexgreave Hall in North Nottinghamshire is magnificent being set in the middle of a thousand acre estate with its own deer herd (no poaching please!).

The CMI qualifications are also available as a Distance Learning option. Contact us for more information or see the Level 3 Distance Learning page.


"I have learnt a lot more than I expected to on the Level 3 course and have even had a key role in supporting the shift leaders and the senior team leaders with their Level 2 course. This has helped me not just as a leader but also as a person." Nathan Rawdon Shift Manager Polypipe Civils Ltd
“Delivered by Brent Warren, the course was very engaging and fun to be involved with. There were some very helpful reminders and tips around how best to motivate a team and to effectively manage time, which will definitely help me in my new Team Leader role.“ Rhys Wyborn Partner Geldards LLP

Course Tutors

Simone is a highly experienced professional HR practitioner, consultant and trainer. She designs and delivers HR, Customer Care and Leadership and Management training interventions to 'Blue Chip' companies, Public Sector organisations and SME’s across the UK.

Brent is the Director of Training at The Centre for Management & Business Development Ltd (CMBD). He is the lead tutor on the Level 7 and Level 5 management development programmes and his responsibilities include the development of the tutors and trainers as well as overseeing course content and quality.

Upcoming Locations & Dates

Also available as an in-house course for 6 to 10 delegates. Please contact us for more details.

Sept 2024
CMI Principles of Management & Leadership (RQF)
Hexgreave Hall, North Nottinghamshire
Now Booking
Day 1
Tue 17th
Sept 2024
Day 2
Tue 1st
Oct 2024
Day 3
Tue 15th
Oct 2024
Day 4
Tue 29th
Oct 2024
Day 5
Tue 12th
Nov 2024
Day 6
Tue 26th
Nov 2024
Apr 2024
CMI Principles of Management & Leadership (RQF)
Hexgreave Hall, North Nottinghamshire
Day 1
Tue 9th
Apr 2024
Day 2
Tue 23rd
Apr 2024
Day 3
Tue 7th
May 2024
Day 4
Tue 21st
May 2024
Day 5
Tue 4th
Jun 2024
Day 6
Tue 18th
Jun 2024

Ready to find out more?

For more information on coaching, consultancy, training programmes, courses or our bespoke training service, please get in touch.