Level 5

CMI Level 5 in Management & Leadership (RQF)

Designed for the more experienced manager, the Level 5 CMBD Management and Leadership programme consists of six one-day workshop sessions. Work-based assignments can also be completed to gain an optional CMI qualification if required. The qualification is also available via distance learning with personal tutor support.

Course Overview

This CMI 6-day Management and Leadership skills development programme is designed for experienced or aspiring middle and senior managers & leaders, with the option to complete a choice of work-based assignments that lead to nationally recognized qualifications.

Managers and Leaders who understand themselves tend to better understand others and how they interact with their direct reports, line managers, customers, colleagues and connections both in and out of the workplace. They also tend to create and maintain more effective, productive and efficient professional relationships with long-lasting impact and effect.

This course has been designed to develop or refresh the essential knowledge, understanding and skills required to enable the effective management and motivation of self and others for improved effectiveness, efficiency and standards of service or output.

Programme outcomes: for the Manager.

  • Increased self-awareness and ability to diagnose need and to adapt style and approach for improved effectivity, productivity and efficiency of self and their teams.
  • Increased confidence and skillsets to manage difficult conversations, conflict and performance of internal and external customers, colleagues and other stakeholders.
  • Identification of professional development requirements for self and direct reports for organisational and personal growth.
  • Coaching, mentoring and related developmental skillsets to build knowledge & understanding, competence, capacity and the confidence of others.
  • Better management of stress for self and team for improved wellbeing. Managers perform consistently better themselves and achieve better results from their Teams.

Programme outcomes: for the Organisation.

  • Senior Managers that can align performance to the objectives of the organization with superior communication skills.
  • Managers with the knowledge and confidence to make a real difference at Senior levels

The course is also available as an in-house programme for clients with a suitable number of delegates (6 to 12) and we can bespoke content to suit.

Next Course
DatesJan 2027
Duration 6 Days
Level5
LocationHexgreave Hall, North Nottinghamshire

What You Will Learn

Each of the six workshops is self-contained and focuses on a particular aspect of the course. The content is challenging and requires delegates to have appropriate management and leadership experience (but not previous formal management training). Indicative module content is outlined below for each of the six days of the programme. 

   
  • Reflective practice and the Gibbs learning cycle for personal development
  • Understanding the psychology of trust and developing effective professional relationships using the trust equation and Johari’s Window
  • The impact and role of the manager/leader in the workplace with the people-centric approach
  • Understanding our working styles with a personal driver self-assessment and analysis
  • The importance of a motivated workforce with the McLelland Motivation assessment, work-based motivational factors and enabling personal satisfaction as a manager and leader
   
  • The impact and effect of mismanagement and the Goleman management style self-analysis
  • Adaptation of style based on circumstance or personal preference using the Situational Leadership model
  • Advanced communication skills with the 10 C’s model for effective communication and active listening
  • Recognising, understanding and managing conflict situations with Frank Earnst’s OK Corral and the impact of embedded human behaviour patterns and association
  • Managing mindset, taking the action out of reaction with 4XR model based on Transactional Analysis theory
  • 5 and 7 step decision making and problem-solving models with how to influence people for win/win outcomes
   
  • Developing, controlling and affecting Emotional Intelligence with self-analysis and personal development toolkits
  • Reframing for a success-focused mindset with Betari’s Box and the impact of Unconscious Bias on everyday managerial activities
  • Mental and practical preparation activities required for successful handling of difficult conversations
  • The impact of poor feedback, explanation of common models and practical application of the Effective Feedback approach for effective relationship development
  • The role, structure and delivery of Effective 1 to 1’s with toolkits and templates for people-focused meetings
   
  • Using the Bain Inspirational Leadership model and required characteristics alongside the Lewin Leadership styles and self-assessment tools to help understand personal preference and impact
  • Steering the development of organisational culture based on values beliefs and preferred behavior’s
  • The Kubler/Ross curve with how to manage and support staff through periods of impactive change
  • Tafjel and Turner’s Social Identity theory and Tuckman’s Taxonomy for the forming and management of high-performance teams
  • How to manage the performance of teams and individuals and deal with negativity
   
  • Staff inclusion and engagement with moral and legal requirements, organisational and personal benefits
  • The difference between Transactional & Transformational leadership and the effect of developmentally focused organisational cultures
  • VIA Character Strengths and understanding and assessing individuals with a 5-minute character assessment tool for personalised professional development including the VARK learning style assessment
  • How to create effective Goals, SMART targets and Personalised Development Plans that have increased likelihood of success
  • The coaching & mentoring approach with related skillsets and models for practical application including the GROW model
   
  • Recognising and understanding the psychological and biological impacts of stress and how to measure and develop personal resilience levels, including personal assessments for self-analysis
  • Sharing and understanding a range of coping strategies and the importance of effective rest and recharge
  • Dr Albert Ellis’ Learned Optimism Theory and understanding the impacts of existing patterns of behaviour for improved personal influence and control
  • Affecting change with the ABC model for cognitive reprogramming with Stephen Covey’s Circles of Influence and Concern and practical reframe activities for improved positive mental attitudes
  • 5 ways to well-being activity with a range of easily accessible ideas and suggestions for improved physical and mental wellbeing including the impact of Hygge on a national scale

Who Should Attend

The programme is designed for middle managers and those aspiring to senior management. The qualification is flexible and allows delegates to focus on management areas relevant to their job-role. Completion of the Certificate at level 5 provides a progression route to Diploma level if required at a later date. Candidates may come from any size organisation and the programme can be run on an in-house basis or be attended on an open course.

Further Information

The programme is designed for six to twelve delegates and can be run in-house with bespoke content to suit your organisation if required. Please contact us for details of this service and for delegate fees.

Should delegates require registration with the awarding body to complete any of the optional Level 5 qualifications that are available with this programme, then a further fee (to cover CMI registration, tutorial support and assignment marking) will be payable. The fee depends on which level qualification is taken.

The qualification options are shown below but we suggest that you discuss with us which level may be most appropriate for your delegates. TUT means total unit time.

  • Award 40 TUT hours (one assignment)
  • Certificate 121 TUT hours (usually 3 assignments)
  • Diploma 370 TUT hours (5 or 6 assignments depending on which chosen)

Further CMI qualification information can also be found in the Downloads section below.

Testimonial

Abi joined us on an open Level 5 course and sent us the feedback below. Since then, we have delivered a number of in-house courses to her management team and continue to support her with her training needs.

Recently, Rob completed his open course and Level 5 qualification with us  and sent in the comment below.

"I just wanted to drop you a quick email to thank you for Tuesday. It was great! So good to be involved in learning once again and I thought the content, delivery and sequence of the day was perfect. I'm really looking forward to session 2! Thank you once again. Kindest regards". Abi Priestley MD Oakrange Engineering Rotherham
Thank you for the feedback! Can’t thank you enough for the guidance throughout! Probably the most beneficial training I’ve done since my apprenticeship, so thank you. Best regards, Rob Reid TMIET Service Manager Rob Reid Service Manager IMA Foods

Upcoming Locations & Dates

Commencing
Jan 2027
CMI Level 5 Management & Leadership (RQF)
Hexgreave Hall, North Nottinghamshire
Now Booking
Day 1
Thu 28th
Jan 2027
Day 2
Thu 25th
Feb 2027
Day 3
Thu 1st
Apr 2027
Day 4
Thu 29th
Apr 2027
Day 5
Wed 26th
May 2027
Day 6
Thu 24th
Jun 2027

Ready to find out more?

For more information on coaching, consultancy, training programmes, courses or our bespoke training service, please get in touch.