CMI in Leadership, Coaching & Mentoring (RQF)
This is a comprehensive Level 5 leadership, coaching and mentoring programme, comprising a series of three one-day workshops with a follow-up day as well as the option of completing a CMI Level 5 Coaching Practice & Theory qualification.
The purpose of the programme is to introduce middle and senior managers to the use of management mentoring and coaching skills to get better results from their teams. At the heart of the workshops is the CMI Level 5 syllabus and delegates can complete an optional CMI qualification if they wish.
The benefits for the individuals taking part include;
- Understanding the role that mentoring and coaching can play in achieving objectives
- Understanding the core principles, skills and impact of coaching and mentoring on individuals
- Learning how to construct and manage a suitable process for effective coaching and mentoring
- Being able to put skills learned on the programme into practice
- Gaining a nationally recognised qualification (optional)
- Peer based learning and review
The benefits to the delegate organisation include;
- A qualification focused on work-place activity and improvement
- Managers with the skills and knowledge to deliver objectives
- Managers with the self-awareness to lead and develop their teams
- More motivated and enthusiastic staff
- Managers with the knowledge required to make a real difference
What You Will Learn
Each of the three initial one-day workshops is self-contained and focuses on a particular coaching, mentoring and leadership topic. They provide the opportunity to practically apply learning in real coaching and mentoring situations. This allows the delegates to experience and explore the various issues that are relevant to them as well as underpinning the knowledge required for the optional qualification.
Indicative module content is outlined below for each of the four days of the programme. The fourth workshop day is held five to six weeks after the 3rd day and is targeted at embedding the learning, building on practical experience gained back in the workplace and allowing the opportunity for delegates to share best practice.
Delegates will learn;
- Leadership style and the relevance to coaching
- About the coaching ‘cycle’ and using models such as GROW and ACHIEVE to provide structure
- The value of the ‘coaching contract’ and how to establish this
- How to use the techniques of reflection, self-awareness, dialogue and questioning and listening
- The Galway outer and inner game model and how to use it in coaching
- How to encourage the coachee to use problem solving techniques to identify options
- Inductive Reasoning, PDCA and Root Cause Analysis as problem solving techniques
- The difference between coaching, mentoring and other development techniques
- How to achieve behavioural and organisational change through coaching
- The use of coaching to achieve organisational objectives
Delegates will learn;
- How to build a string coaching relationship and the importance of doing so early
- What personal skills are required and that should be developed as a coach
- How to build commitment to the relationship on both sides
- To establish SMART objectives that can be monitored for progress
- Developing action plans to achieve the goals
- To establish processes and procedures to coach effectively
- Understanding stakeholders and the use of analysis such as situational coaching and leadership models
Delegates will learn;
- To develop guidelines and protocols for coaching interventions within the organisation
- The use of techniques to assess the impact on organisational objectives, behaviour and culture
- Designing effective coaching interventions to achieve identified organisational objectives
- A basic understanding of change process models (Kotter, Lewin, Stanley, Fisher, Burke-Litwin)
- The impact of change on individuals within the organisation and coaching to engage people
- The importance of supporting individuals through the change process
- Evaluating the effectiveness of coaching interventions in achieving organisational objectives
The final session is an opportunity to meet with the tutors and the peer group to share experiences and best practice.
- A review of the fundamental principles of coaching
- The sharing of best practice and delegate experiences in the workplace
- Dealing with ‘difficult’ coachees
- Individual feedback and individual coaching sessions
- Action planning and next steps
Who Should Attend
The programme is designed for middle and senior managers and/or those working towards a more senior position. No previous training or experience of coaching and mentoring is required but participants will ideally have direct reports that they are responsible for appraising and developing.
John and Carroll are both highly experienced and well respected business coaches, consultants and trainers. Participants will be able to learn from their wealth of knowledge and practical experience on this highly engaging programme.